{"id":36,"date":"2026-07-01T13:16:07","date_gmt":"2026-07-01T13:16:07","guid":{"rendered":"https:\/\/houseofaevora.in\/?page_id=36"},"modified":"2026-07-01T13:16:08","modified_gmt":"2026-07-01T13:16:08","slug":"refund-and-return-policy","status":"publish","type":"page","link":"https:\/\/houseofaevora.in\/?page_id=36","title":{"rendered":"Refund and Return policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">At Houseofaevora, we are committed to providing high-quality products to our customers. Please read our refund and return policy carefully before making a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only accept returns for products that are received in a defective, damaged, or faulty condition.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The return request must be submitted within 7 days of receiving the product.<\/li>\n\n\n\n<li>The item must be unused and in its original packaging.<\/li>\n\n\n\n<li>Clear photos or videos showing the defect must be provided for verification.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Products returned without proof of defect or damage will not be eligible for a return or refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We do not offer exchanges under any circumstances. If you receive a defective product, we will review your claim and process a refund if approved.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return request is reviewed and approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The refund will be processed to the original payment method used during purchase.<\/li>\n\n\n\n<li>Refund processing may take 5\u201310 business days, depending on your bank or payment provider.<\/li>\n\n\n\n<li>Shipping charges, if any, are non-refundable unless the return is due to our error.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items are not eligible for return or refund:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products that are not defective or damaged.<\/li>\n\n\n\n<li>Products showing signs of use, wear, or alteration.<\/li>\n\n\n\n<li>Items returned without original packaging.<\/li>\n\n\n\n<li>Products reported after the return eligibility period.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Return Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, please contact our customer support team with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order number<\/li>\n\n\n\n<li>Product name<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Clear photos or videos of the defective item<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After reviewing the request, we will provide further instructions regarding the return process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions regarding returns or refunds, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: [Your Email Address]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to refuse any return request that does not meet the conditions outlined in this policy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Houseofaevora, we are committed to providing high-quality products to our customers. Please read our refund and return policy carefully [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/houseofaevora.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=36"}],"version-history":[{"count":1,"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":37,"href":"https:\/\/houseofaevora.in\/index.php?rest_route=\/wp\/v2\/pages\/36\/revisions\/37"}],"wp:attachment":[{"href":"https:\/\/houseofaevora.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}